Support Center

Get help with your Radius software. Our support team is here to assist you.

Join Our Discord Community

Get instant support and connect with other users

Discord Support

Get instant help from our community

Join our Discord server for:

24/7 Community Support
Direct Access to Staff
Updates & Announcements
Tips & Tricks

Email Support

For non-urgent inquiries

support@radius.com

For faster support, please use our Discord server.

Response Times

Discord Support:< 5 minutes

Email Support:< 24 hours

Priority Support:< 1 hour

* Response times may vary during peak hours

Send us a Message

Need help? For fastest support, join our Discord server. Otherwise, fill out this form and we'll get back to you via email.

Frequently Asked Questions

Quick answers to common questions. Can't find what you're looking for? Ask in our Discord

How do I download my software?

After purchase, you'll receive an email with download links and installation instructions. You can also access downloads from your dashboard. Need help? Join our Discord for instant assistance.

Is the software undetectable?

Yes, our software uses advanced protection methods to remain undetected. We regularly update our protection systems. For the latest status and updates, check our Discord announcements.

What if I have technical issues?

Join our Discord server for immediate technical support. Our community managers and support staff are available 24/7 to help resolve any issues you encounter.

Can I get a refund?

We offer a 24-hour money-back guarantee for all purchases. Contact our support team on Discord for the fastest refund processing.